Multiple Aspect Ranking Using the Good Grief Algorithm

We address the problem of analyzing multiple related opinions in a text. For instance, in a restaurant review such opinions may include food, ambience and service. We formulate this task as a multiple aspect ranking problem, where the goal is to produce a set of numerical scores, one for each aspect. We present an algorithm that jointly learns ranking models for individual aspects by modeling the dependencies between assigned ranks. This algorithm guides the prediction of individual rankers by analyzing meta-relations between opinions, such as agreement and contrast. We prove that our agreementbased joint model is more expressive than individual ranking models. Our empirical results further confirm the strength of the model: the algorithm provides significant improvement over both individual rankers and a state-of-the-art joint ranking model.